Privacy Policy

Who we are

Humsafar is a one-to-one conversation app for adults in India. This policy explains what we collect when you create an account, chat, call, add money, or apply to be a partner.

Questions or privacy requests: hello@humsafar.chat.

Age

Humsafar is only for people 18 years or older. We ask for your date of birth during onboarding and do not knowingly collect data from children. If we learn an account belongs to someone under 18, we delete it.

Data we collect

Account: mobile number, OTP verification time, and device push token (Android or iOS).

Profile: display name, photo, bio, languages, interests, conversation style, and whether you want to appear on Home.

Activity: likes/passes, chats (including voice notes), call metadata and duration, ratings, blocks, and reports.

Wallet: top-up amounts, ledger entries, and payout requests. We do not store full card numbers. Payments are processed by Cashfree.

Referrals: if you join through an invite, who invited you and your referral status, plus a one-way fingerprint of your number so it cannot be referred twice. See the Refer & Earn Terms.

Partner KYC: when you apply to take paid calls, Cashfree Secure ID verifies your identity. We store your verified name, a masked ID, and whether your bank account name matched.

Optional AI features you turn on: memories, conversation summaries, and reconnect alerts. These use Google Gemini.

Why we use it

To create and secure your account, show you people to talk to, deliver chats and calls, take payment, pay partners, keep the community safe, and operate features you opt into.

We do not sell your personal data. We do not use your chat content for advertising.

Who we share it with

Cashfree Payments and Cashfree Secure ID — wallet checkout, partner payouts, and identity/bank verification.

LiveKit — audio and video media for calls.

Google Gemini — matchmaker intent, optional memories, summaries, and translations you request.

Firebase Cloud Messaging — optional push notifications (reconnect alerts).

Object storage (MinIO or an S3-compatible host) — profile photos and voice notes.

We may share limited records with law enforcement when Indian law requires it.

Your rights (India DPDP)

You can view and edit your profile in the app, turn optional AI features off, and delete your account from Profile → Delete account. Deletion erases your phone number and profile. Chat and call history may remain visible to the other person in anonymised form. Wallet and payout ledgers are kept for accounting and dispute handling.

The same deletion steps are described at /legal/account-deletion for Google Play and the App Store.

Retention and security

Active accounts stay until you delete them or we close an account for abuse. After deletion we keep only what we must for payments, safety, or law.

We use HTTPS, short-lived access tokens, and hashed refresh tokens. Chat, wallet, and call screens on the mobile app block screenshots where the OS allows it.